HumanApproved™

AI agents can now browse websites and buy financial products, such as insurance, for customers. When they do, the customer may not see the cover, the exclusions, the terms and conditions or the answers the agent gave. Insurers and brokers can then sell policies based on details the customer hasn’t confirmed, which increases the risk of poor customer outcomes and regulatory action.

HumanApproved keeps a human in the loop by adding one step to those purchases. When it detects an AI agent completing the checkout, it pauses the purchase before payment and gives the agent a link to pass to the customer, who reviews the quote and approves it. Where no agent is involved, the customer’s experience doesn’t change.

How to integrate into your experiences

Insurers can add the embed, a small script, to their quote journey and protect the step that continues to payment. If you sell through your own server or an AI agent-native flow, such as an MCP tool that binds a policy, you call the API directly instead. Either way, your server confirms the approval before you bind.