Skip to navigation
Guides

Monitor only

Record every check without pausing anyone, to measure agent traffic before you turn on approval.

Monitor only is the When to ask for approval: Never — monitor only setting on a product. Every checkout is checked and recorded, but nothing pauses. New products start this way.

What happens

  • Checks are recorded. Each use of the protected step creates a check, which appears under Checks and Agent detections in the portal. A check that would have paused shows as “Would have paused”.
  • No purchases pause. Every check returns continue, so no review is created and no quote or mobile number is sent.
  • Nothing is held. The embed loads the product’s setting when protect is called, before anyone presses. In monitor only it doesn’t hold the press at all: your own handlers run immediately, as if the step weren’t protected, and the check is sent in the background. The check is delivered even if the page navigates away immediately.
  • onResult is called afterwards, with monitored: true: continue once the check returns, or fail_open with a reason if it fails. See Handling the outcome.

Use it to measure before you switch on approval

1

Add the embed with the product on monitor only

Add the embed as you would for approval. Nothing changes for your customers.

2

Watch your agent traffic

Review Agent detections in the portal over a representative period. Include runs with the AI agents you expect your customers to use, and check they show as “Would have paused”.

3

Turn on approval

Set When to ask for approval to Only when an agent is detected and publish. See Approval methods.

A new setting applies when a page next loads, and can take up to two minutes to reach every page. Until then, a page still on monitor only doesn’t pause. If a check then asks for a review, there’s no pause (the step has already proceeded), onResult receives fail_open, and the next press waits for its check. Allow two minutes after publishing before relying on a setting that pauses.